Wind River Transportation Authority
Transit Operator - Non-CDL

- Riverton, WY

- Part Time
Job Posting: Transit Operator - Non-CDL
Organization: Fremont County Association of Governments
Department: Wind River Transportation Authority (WRTA)
Location: 2554 Airport Rd, Riverton, WY 82501
Pay Grade: 1 $16.50 - $19.26 hourly (depending on qualifications and licensing)
Benefits: (Part-Time positions do not receive benefits)
POSITION SUMMARY
The Fremont County Association of Governments (FCAG) is seeking dedicated and professional Non-CDL Transit Operator to join the Wind River Transportation Authority (WRTA) team. This role offers an opportunity to provide essential transportation services to the community, ensuring safe, timely, and reliable transit for the general public and individuals with disabilities. If you are a skilled driver with excellent customer service skills and a commitment to safety, we encourage you to apply.
KEY RESPONSIBILITIES
Passenger Transportation (65%)
- Safely and efficiently operate assigned buses along designated routes or schedules.
- Transport passengers, including individuals with disabilities, ensuring safe boarding, transit, and deboarding.
- Assist passengers with mobility devices and ensure adherence to safety regulations.
Customer Service (15%)
- Provide courteous, respectful, and helpful service to all passengers.
- Address questions, concerns, and provide route information in a professional manner.
- Manage minor passenger issues while maintaining a positive attitude.
Fare Collection (10%)
- Collect fares, issue receipts, and ensure accurate payment according to fare schedules.
- Secure fares according to WRTA guidelines and report discrepancies promptly.
Safety Compliance and Vehicle Inspections (5%)
- Conduct pre-trip and post-trip vehicle inspections to ensure safety and reliability.
- Comply with safety protocols, including securement of mobility devices and seatbelt usage.
- Report maintenance needs or mechanical issues promptly.
Route and Schedule Adherence (5%)
- Follow assigned routes and schedules to ensure timely transportation.
- Adapt to route changes, road closures, or adverse weather conditions with clear communication to dispatch.
Other responsibilities may be required as directed by management to support the efficient operation of the organization.
QUALIFICATIONS
- Licensing: A valid Driver’s License is required. This position does not require a Commercial Driver’s License (CDL). However, employees who successfully complete their probationary period may be eligible to participate in our in-house, paid CDL training program.
- Experience: Experience operating larger vehicles is helpful but not required. Previous experience in customer service, transportation support, or related fields is beneficial.
- Customer Service Skills: Strong interpersonal skills and a friendly demeanor are essential for ensuring a positive experience for all passengers.
- Attention to Detail: Ability to follow schedules, safety procedures, and organizational policies with accuracy and consistency.
Communication Skills: Clear and courteous verbal communication skills are important for coordinating with dispatch and interacting with passengers.
PHYSICAL REQUIREMENTS
- Extended periods of sitting while operating a vehicle or waiting between scheduled routes.
- Occasional assistance with passenger boarding and deboarding.
- Ability to lift and provide support to passengers with mobility aids when necessary.
- Must be able to perform visual pre-operation checks and assist in outdoor conditions, including inclement weather.
EQUAL EMPLOYMENT OPPORTUNITY
The Fremont County Association of Governments (FCAG) and its divisions are an equal opportunity employer. We are committed to providing a workplace that is free from discrimination and harassment. All employment decisions are based on merit, qualifications, and organizational needs.
We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local law.
FCAG encourages applications from individuals of all backgrounds and strives to create an inclusive and supportive environment for all employees.
2554 Airport Drive, Riverton, WY 82501